REPORT A NETWORK LEAK

LEAK AT HOME OR IN YOUR GARDEN? CLICK FOR HELP AND ADVICE

Help us reduce leaks & conserve water

As a small business, we rely very much on our customers to report any suspicion of a leak across our network. Sometimes leaks are quite easy to spot especially when you can hear the sound of rushing water or a burst pipe or even see water escaping from our mains pipes.

Other leaks are not quite as obvious, especially if the cause of the leak is underground. In these cases, escaped water often rises to the surface which gives us clues to their approximate location such as:

 water running or pooling in the street, puddles of water during fine weather, wet boggy ground.

LET US KNOW IF YOU THINK YOU HAVE SPOTTED A LEAK IN OUR NETWORK USING THE FORM BELOW OR BY TELEPHONE.

WE REALLY DO APPRECIATE YOUR HELP. IN FACT, IF YOU ARE THE FIRST PERSON TO REPORT A SPECIFIC LEAK IN OUR NETWORK, WE WILL REWARD YOU WITH A £25 CREDIT ON YOUR NEXT WATER BILL