Water supply updates

At Cholderton & District Water Company, we endeavour to keep our customers updated as much as possible regarding our service provision, and you'll see these updates below.  If you have any queries, please contact our team.

** NOTICE OF TEMPORARY USE BAN **

           Hosepipes, Irrigation Systems, Swimming/Paddling Pools & Hot Tubs

 

                                                                                   A temporary ban on use will be in place as of
                                                                                              Friday 21st Aug 2026

 

                                                                        WATER RESRICTION MEASURES: KEY POINTS

 

 Water demand has increased by over 30% of the normal summer usage during the last 6 weeks

Over the past year, we have further increased the resources we apply to the detection and repairing of leaks around our network ahead of what was forecasted to be another hot summer for the UK. As we move through August, and with demand remaining high, we have taken the decision to put in place a ban on the use of hosepipes including irrigation systems. The company has always operated a total ban on the use of sprinklers.


The filling and topping up of above ground temporary swimming pools, paddling pools and hot tubs is also included in the ban.

We appreciate this may inconvenience some our customers. The decision has been made as a pro active measure to help us remain within the terms of our abstraction licence and of course, to preserve as much water as possible over the remaining summer period, reducing the risk of further restrictions being required later on.

 

Water Saving Tips can be found below.

 

The temporary ban will be reviewed regularly and removed as soon as demand decreases to reasonable levels.

Thank you to all our customers for your ongoing support and help protecting what is globally becoming a very precious commodity.


You can register for email updates here: https://www.choldertonwater.co.uk/register-for-alerts

 

EMAIL US: info@choldertonwater.co.uk

Saving water

July 2022 was an exceptionally dry month, being the second driest July since records began in 1891, with <5mm rainfall in the Cholderton supply area. Demand for water during the month was 25% higher than normal. A further prolonged dry spell in August with no rain at all has lead to a further increase in demand. Notices have been posted in both villages asking consumers to use water wisely.

We must remind you that the Bourne valley is a water distressed area and Cholderton has an absolute limit on the volume of water it is allowed to abstract. 

We continue to urge all business and domestic consumers to make a conscious effort not to use water unnecessarily or wastefully. If everyone plays their part, we may avoid having to place a restriction on water use. Notices warning of a possible restriction on water use have been placed in the local press. However, by making a genuine effort now to use water responsibly you will have a reasonable chance to avoid considerable inconvenience later this year.

If you require further information, please consult the water situation reports at the Environment Agency.

The environment

The land occupied by the water company is leased from the Cholderton Estate, which is a fully organic farming enterprise. The estate is committed to protecting wildlife, and encourages the growth of native plants in the chalk downland on which the water company’s assets are located.

See our video describing the work being done by the Estate to protect habitats and promote biodiversity.
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We keep this page updated whenever possible. If you have any queries about our service which aren't answered here, please call:

01980 629 203